Schedule your service today and enjoy peace of mind with Metro Pro’s expert care and certified technicians.
If your Sub-Zero appliance isn’t working right, don’t replace it; fix it instead! To learn more about our services or if you do not see your appliance listed above, please reach out online today.
Is your built-in Sub-Zero refrigerator not cooling properly? Save thousands by repairing it instead of replacing — our experts restore it to peak performance.
Sub-Zero columns are designed for precision cooling — but even the best systems need service. We provide specialized repairs that bring back the exact temperature control your home relies on.
Your wine deserves perfect storage conditions. If your Sub-Zero wine cooler is fluctuating in temperature or humidity, our team ensures every bottle stays protected.
Undercounter refrigerators are all about convenience. From cooling issues to electrical faults, we fix Sub-Zero undercounter units quickly so you can get back to entertaining.
A premium kitchen deserves crystal-clear ice on demand. When your Sub-Zero ice maker falls short, our repair experts bring back its steady production and clarity.
Sub-Zero freezer drawers make storage simple, but when frost builds up or cooling fails, they can become frustrating. We restore them to smooth, reliable operation without disrupting your kitchen’s design.
Sub-Zero appliances represent the highest standard of design and performance. We deliver service that meets that same level of excellence. Here’s what sets us apart:
Our technicians are trained specifically on Sub-Zero systems, ensuring every repair is handled with the highest level of skill and knowledge.
We know a broken fridge or freezer can’t wait. That’s why we offer flexible same-day and next-day appointments to keep your kitchen running smoothly.
Peace of mind comes standard. Every repair is backed by our service guarantee, so you can trust your Sub-Zero will keep performing long after we leave.
From seasonal checkups to sealed system maintenances, we offer proactive care designed to prevent breakdowns and protect your investment.
No hidden fees, no surprises. You’ll know the cost before we begin, so you can book with confidence.
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Refrigerators not cooling properly, freezers running too warm, or fluctuating temperatures are often caused by compressor or thermostat issues. Prompt repair is crucial to prevent food spoilage and costly waste.
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If you notice ice on the back walls or frost inside the freezer drawers, it could be due to failing door seals, defrost system issues, or clogged air vents. This not only affects performance but also increases energy bills.
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Pooling water inside or under the appliance usually points to blocked drains or malfunctioning water lines. Quick repairs prevent further damage to your floors or cabinetry.
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Sub-Zero ice makers can stop producing ice, create misshaped cubes, or produce cloudy ice. These issues often stem from water inlet problems, clogged filters, or faulty components.
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Loud humming, rattling, or buzzing sounds may indicate compressor strain, worn-out fans, or loose parts. Addressing these early helps avoid major breakdowns.
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Faulty displays, error codes, or unresponsive touch panels can disrupt your appliance’s precision. Professional diagnostics restore proper functionality and reliability.
At Metro Pro, we believe there’s no mountain higher — and no standard greater — than the one we set for ourselves. As a proud family-owned business, we’ve built our reputation on trust, skill, and putting customer service above everything else.
Our team of Sub-Zero specialists isn’t just highly trained — they’re passionate about delivering lasting solutions with the care and attention your luxury appliances deserve. From urgent repairs to preventative maintenance, we go beyond quick fixes to ensure your Sub-Zero continues performing at its best.
When you choose Metro Pro, you’re not just hiring a repair company. You’re partnering with a dedicated team that treats your home like our own and your satisfaction as our highest summit.
Sincerely,
Metro Pro Appliance Repair Team
A step-by-step diagram of your service order
from online booking to warranty after repair.
Specify which appliance is broken and briefly describe the problem.
Select a convenient day and time slot in the online calendar.
Our manager will call you to confirm your appointment and answer any questions you may have beforehand.
You’ll get a heads-up call before your technician arrives.
Fast, reliable service from certified professionals.
The invoice will be issued on site right after the repair is done.
We have a team of 6 technicians covering all of Chicago and suburbs within about a 35-mile radius. Driving is part of our job — just let us know your zip code and we’ll confirm we can help you!
We offer same-day and next-day service whenever possible. Call early in the day and we’ll do everything we can to get to you the same day.
Every repair is different, but most service visits start with a flat diagnostic fee. Once we identify the issue, we’ll give you a clear, upfront estimate before we start any work — no surprises.
When you approve the repair estimate after inspection of the unit, the diagnostic/service call fee of $79 is applied toward the total repair cost — effectively waiving it. If you decide not to proceed with the repair, the $79 fee simply covers our time and expertise for diagnosing the problem.
We accept all major forms of payment, including credit cards, debit cards, cash, checks, and Zelle. Invoice is sent on site and completed job has to be paid right after the repair.
Yes — when a repair requires ordering parts, we collect 50% of the total balance upfront to cover the parts cost. The remaining balance is due after the repair is completed.
No problem — we work with many landlords and property managers. Just provide us with your tenant’s contact information and get their permission for entry. We’ll schedule directly with them and keep you updated every step of the way. Payment can be handled remotely after the repair.
Yes — our technicians are experienced with all major appliance brands and models, and we stock common parts to avoid delays.
Absolutely — all our repairs come with a 12-month labor warranty, so you can feel confident the job is done right.
